{"id":17742,"date":"2024-08-06T00:49:24","date_gmt":"2024-08-06T00:49:24","guid":{"rendered":"https:\/\/tvbrazilusa.com\/2024\/08\/06\/publix-esta-em-primeiro-lugar-em-suas-farmacias-eis-o-que-isso-significa\/"},"modified":"2024-08-06T01:02:19","modified_gmt":"2024-08-06T01:02:19","slug":"publix-esta-em-primeiro-lugar-em-suas-farmacias-eis-o-que-isso-significa","status":"publish","type":"post","link":"https:\/\/tvbrazilusa.com\/pt\/2024\/08\/06\/publix-esta-em-primeiro-lugar-em-suas-farmacias-eis-o-que-isso-significa\/","title":{"rendered":"Publix est\u00e1 em primeiro lugar em suas farm\u00e1cias. Eis o que isso significa"},"content":{"rendered":"<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-8864793242727901\"\r\n     crossorigin=\"anonymous\"><\/script>\n<div id=\"\">\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 CGHCP htMUPQ article-text\">Na semana passada, a JD Power <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2024-us-pharmacy-study\" target=\"_blank\" rel=\"noopener\">divulgou seu ranking<\/a> das principais farm\u00e1cias do pa\u00eds \u2014 e <a href=\"https:\/\/www.clickorlando.com\/topic\/Publix\/\" target=\"_blank\" rel=\"noopener\">Publix<\/a> classificado como n\u00ba 1.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 CGHCP htMUPQ article-text\">Mais especificamente, a rede de supermercados sediada na Fl\u00f3rida foi classificada como a melhor farm\u00e1cia f\u00edsica entre seus concorrentes.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 CGHCP htMUPQ article-text\">O estudo examinou quais farm\u00e1cias obtiveram a melhor pontua\u00e7\u00e3o em satisfa\u00e7\u00e3o do cliente, pontuando diferentes empresas em uma escala de 1.000 pontos usando fatores como atendimento \u00e0s necessidades do cliente, resolu\u00e7\u00e3o de reclama\u00e7\u00f5es e percep\u00e7\u00f5es do cliente.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 CGHCP htMUPQ article-text\">Al\u00e9m disso, o estudo dividiu as farm\u00e1cias em diferentes categorias: supermercados, grandes varejistas, redes de farm\u00e1cias e vendas pelo correio.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 CGHCP htMUPQ article-text\">No geral, as farm\u00e1cias de supermercado como a Publix tiveram a maior m\u00e9dia (<i>712 pontos<\/i>), enquanto os comerciantes de massa ficaram em segundo lugar (<i>700 pontos<\/i>), e os pontos de venda por correspond\u00eancia ficaram em terceiro lugar (<i>690 pontos<\/i>). As redes de farm\u00e1cias ficaram em \u00faltimo lugar, com 642 pontos em m\u00e9dia.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 CGHCP htMUPQ article-text\">\u201cAs farm\u00e1cias f\u00edsicas est\u00e3o se destacando na comunica\u00e7\u00e3o dos farmac\u00eauticos com os clientes, com 89% delas indicando que a explica\u00e7\u00e3o do farmac\u00eautico foi entendida \u2014 uma mudan\u00e7a positiva significativa em rela\u00e7\u00e3o a 2023\u201d, diz o estudo. \u201cDito isso, apenas 51% dizem que as receitas foram atendidas rapidamente, e apenas 51% dizem que seu farmac\u00eautico \u00e9 confi\u00e1vel.\u201d<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 CGHCP htMUPQ article-text\">O estudo tamb\u00e9m observa que muitas farm\u00e1cias f\u00edsicas t\u00eam apresentado decl\u00ednios na satisfa\u00e7\u00e3o do cliente, enquanto as pontua\u00e7\u00f5es das farm\u00e1cias que vendem pelo correio t\u00eam melhorado constantemente, em m\u00e9dia.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 CGHCP htMUPQ article-text\">Al\u00e9m da Publix, as principais farm\u00e1cias para cada categoria foram o Sam&#39;s Club (<i>Comerciantes de massa<\/i>), Farm\u00e1cia Bom Vizinho (<i>Redes de farm\u00e1cias<\/i>), e PillPack da Amazon Pharmacy (<i>Pedidos por correio<\/i>).<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 CGHCP htMUPQ article-text\">O restante da classifica\u00e7\u00e3o \u00e9 o seguinte:<\/p>\n<div class=\"dist__Box-sc-1fnzlkn-0 cOauvp tableWrapper\">\n<table class=\"dist__Box-sc-1fnzlkn-0 lgIEge\">\n<thead class=\"dist__Box-sc-1fnzlkn-0\">\n<tr class=\"dist__Box-sc-1fnzlkn-0 iPlePW\">\n<th aria-label=\"table header\" class=\"dist__Box-sc-1fnzlkn-0 xkVjg\">Classifica\u00e7\u00e3o<\/th>\n<th aria-label=\"table header\" class=\"dist__Box-sc-1fnzlkn-0 xkVjg\">Supermercado<\/th>\n<th aria-label=\"table header\" class=\"dist__Box-sc-1fnzlkn-0 xkVjg\">Pontua\u00e7\u00e3o<\/th>\n<th aria-label=\"table header\" class=\"dist__Box-sc-1fnzlkn-0 xkVjg\">Merchandiser em massa<\/th>\n<th aria-label=\"table header\" class=\"dist__Box-sc-1fnzlkn-0 xkVjg\">Pontua\u00e7\u00e3o<\/th>\n<th aria-label=\"table header\" class=\"dist__Box-sc-1fnzlkn-0 xkVjg\">Rede de farm\u00e1cias<\/th>\n<th aria-label=\"table header\" class=\"dist__Box-sc-1fnzlkn-0 xkVjg\">Pontua\u00e7\u00e3o<\/th>\n<th aria-label=\"table header\" class=\"dist__Box-sc-1fnzlkn-0 xkVjg\">Encomenda por correio<\/th>\n<th aria-label=\"table header\" class=\"dist__Box-sc-1fnzlkn-0 xkVjg\">Pontua\u00e7\u00e3o<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"font_openSans\">\n<tr class=\"dist__Box-sc-1fnzlkn-0 jrqbMm\">\n<td data-label=\"Rank\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">1<\/td>\n<td data-label=\"Supermarket\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Publix<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">755<\/td>\n<td data-label=\"Mass Merchandiser\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Clube do Sam<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">777<\/td>\n<td data-label=\"Chain Drug Store\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Farm\u00e1cia Bom Vizinho<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">775<\/td>\n<td data-label=\"Mail Order\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>PillPack da Amazon Pharmacy<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">759<\/td>\n<\/tr>\n<tr class=\"dist__Box-sc-1fnzlkn-0 jrqbMm\">\n<td data-label=\"Rank\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">2<\/td>\n<td data-label=\"Supermarket\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Loja Rite<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">747<\/td>\n<td data-label=\"Mass Merchandiser\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Costco<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">740<\/td>\n<td data-label=\"Chain Drug Store\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Mercado de sa\u00fade<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">729<\/td>\n<td data-label=\"Mail Order\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Farm\u00e1cia Amazon<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">727<\/td>\n<\/tr>\n<tr class=\"dist__Box-sc-1fnzlkn-0 jrqbMm\">\n<td data-label=\"Rank\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">3<\/td>\n<td data-label=\"Supermarket\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>HEB<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">745<\/td>\n<td data-label=\"Mass Merchandiser\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Walmart<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">688<\/td>\n<td data-label=\"Chain Drug Store\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Farm\u00e1cia Rite Aid<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">650<\/td>\n<td data-label=\"Mail Order\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Farm\u00e1cia Kaiser Permanente<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">726<\/td>\n<\/tr>\n<tr class=\"dist__Box-sc-1fnzlkn-0 jrqbMm\">\n<td data-label=\"Rank\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">4<\/td>\n<td data-label=\"Supermarket\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Farm\u00e1cia Fry<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">736<\/td>\n<td data-label=\"Mass Merchandiser\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Farm\u00e1cia CVS (Alvo)<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">682<\/td>\n<td data-label=\"Chain Drug Store\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Walgreens<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">642<\/td>\n<td data-label=\"Mail Order\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>CentroPo\u00e7o<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">700<\/td>\n<\/tr>\n<tr class=\"dist__Box-sc-1fnzlkn-0 jrqbMm\">\n<td data-label=\"Rank\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">5<\/td>\n<td data-label=\"Supermarket\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Wegmans<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">735<\/td>\n<td data-label=\"Mass Merchandiser\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>&#8212;<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">&#8212;<\/td>\n<td data-label=\"Chain Drug Store\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Farm\u00e1cia CVS<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">626<\/td>\n<td data-label=\"Mail Order\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\"><b>Farm\u00e1cia Express Scripts<\/b><\/td>\n<td data-label=\"Score\" class=\"dist__Box-sc-1fnzlkn-0 fLnLQT\">692<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<hr class=\"dist__Box-sc-1fnzlkn-0 dist__BaseDivider-sc-1fnzlkn-8 NJMqq\"\/>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 CGHCP htMUPQ article-text\"><b>Receba as manchetes de hoje em minutos com <\/b><a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/your-florida-daily\/id1632084191\"><b>Seu di\u00e1rio da Fl\u00f3rida<\/b><\/a><b>:<\/b><\/p>\n<\/div>\n<p>Copyright 2024 por WKMG ClickOrlando &#8211; Todos os direitos reservados.<\/p>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.clickorlando.com\/news\/2024\/08\/06\/publix-ranks-no-1-for-its-pharmacies-heres-what-that-means\/\">Source link <\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Na semana passada, a JD Power divulgou seu ranking das principais farm\u00e1cias do pa\u00eds \u2014 e Publix classificado como n\u00ba 1. Mais especificamente, a rede de supermercados sediada na Fl\u00f3rida&hellip;<\/p>","protected":false},"author":1,"featured_media":17743,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1],"tags":[4640,124,1223,2360,106],"class_list":["post-17742","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-caracteristicas","tag-florida","tag-negocios","tag-publix","tag-saude"],"_links":{"self":[{"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/posts\/17742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/comments?post=17742"}],"version-history":[{"count":1,"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/posts\/17742\/revisions"}],"predecessor-version":[{"id":17744,"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/posts\/17742\/revisions\/17744"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/media\/17743"}],"wp:attachment":[{"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/media?parent=17742"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/categories?post=17742"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tvbrazilusa.com\/pt\/wp-json\/wp\/v2\/tags?post=17742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}